FAQ
1. Where are you guys located at?
Our factory is located in Chaozhou, Guangdong province, China. Our showroom and office are located in Guangzhou, Guangdong province, China.
2. What’s your MOQ?
For our ready stock, the MOQ is 6pcs, can mix styles/colors/sizes.
3. Are your dresses sold individually?
No, we do not support retail, wholesale only.
4. How long is the production? / When can you send/deliver the dresses?
It depends on the styles. For ready stock dresses, we can deliver within 48 working hours once your payment is confirmed. For dresses to order, it will be about 30 days for simple styles or even faster, but it will be about 60 days for heavy beading dresses. You can kindly let me know what kind of styles that you want to order, then I check the delivery time for you accordingly.
5. What’s your price range?
From $60 to $200, it may meet your needs at different price range.
6. How will the order be shipped?
We will authorize our long-term cooperative shipping agent to ship parcels by DHL/UPS/FedEx with best service. And we can use your shipping agent to send the parcel if you have one in China.
DHL - will take about 3-7 days
UPS - will take about 7-12 days
FedEx - will take about 7-15days
7. What kinds of payment method do you accept?
We can accept bank transfer, Western Union, PayPal, WeChat, Alipay, etc.
8. Are you trading or manufacturer?
We are a manufacturer with our own factories.
9. How about the quality? Are they of high quality?
We do very good quality and get strict QC team to control the production and double check. / Quality is our culture. We have been specialized in quality dresses since 2005. Our dresses are well received by our customers and we have long-term cooperation with many customers over 10 years.
10. Can I request customization or modifications to the dress I ordered? Such as size, color, or design?
Yes, sure. You can tell me your ideas for changing the style, then we can make sample for you to check firstly. For making your own designs, you can send me high digital pictures or manuscript or samples with related requirements.